Inclusiv
Help CenterFAQContact
-199 days until EAA deadline
Understanding Results

How to read your accessibility report

Learn what each part of your scan results means and how to prioritize your remediation efforts for maximum impact.

What's in Your Report

Score Overview

Your overall compliance score (0-100) based on the ratio of passed vs failed WCAG criteria. This gives you a quick snapshot of your accessibility status.

Issue Summary

Total count of issues broken down by severity. Critical and serious issues should be your top priority for remediation.

Platform Detection

We detect whether you're using Shopify, WordPress, WooCommerce, or other platforms to provide targeted fix recommendations.

Top Issues List

The most impactful issues on your site, with descriptions, affected elements (CSS selectors), and suggested fixes.

Issue Severity Levels

Issues are categorized by their impact on users with disabilities. Understanding severity helps you prioritize which issues to fix first.

Critical

Fix immediately - these block user access

These issues prevent users with disabilities from accessing core content or functionality. They represent clear WCAG violations that could result in legal action or regulatory penalties.

Common examples:

  • Images missing alt text
  • Videos without captions
  • Form inputs without labels
  • Keyboard traps

Serious

Fix soon - these cause significant barriers

These issues significantly degrade the experience for users with disabilities. While users may find workarounds, the experience is substantially impaired.

Common examples:

  • Insufficient color contrast
  • Missing heading structure
  • Links that open new windows without warning
  • Focus not visible

Moderate

Plan to fix - these impact experience quality

These issues cause some difficulty for users with disabilities but don't prevent access to content or functionality. They should be addressed but aren't urgent.

Common examples:

  • Redundant alt text
  • Skip links missing
  • Table headers not associated
  • Unclear link text

Minor

Nice to fix - improve overall quality

These are accessibility best practices that, while not required for compliance, improve the overall experience for all users including those with disabilities.

Common examples:

  • Missing landmark regions
  • Non-descriptive page titles
  • Touch targets slightly small
  • Language not declared

WCAG 2.1 Principles (POUR)

WCAG is organized around four principles. Understanding these helps you grasp why each issue matters.

P

Perceivable

Users must be able to perceive the content. This includes providing text alternatives for non-text content, captions for videos, and ensuring content can be presented in different ways.

1.1 Text Alternatives1.2 Time-based Media1.3 Adaptable1.4 Distinguishable
O

Operable

Users must be able to operate the interface. All functionality must be available via keyboard, users need enough time to read content, and navigation must be predictable.

2.1 Keyboard Accessible2.2 Enough Time2.3 Seizures2.4 Navigable2.5 Input Modalities
U

Understandable

Users must be able to understand the content and interface. Text must be readable, pages must behave predictably, and users should be helped to avoid and correct mistakes.

3.1 Readable3.2 Predictable3.3 Input Assistance
R

Robust

Content must work with current and future assistive technologies. This primarily means using valid, semantic HTML and ensuring compatibility with screen readers.

4.1 Compatible

How to Prioritize Fixes

1

Fix Critical Issues First

These block users completely. Start with issues that affect the most users and core functionality (homepage, checkout, contact forms).

2

Address Serious Issues

Focus on high-impact, low-effort fixes. Color contrast and missing labels often affect many elements but are quick to fix.

3

Plan Moderate Fixes

Schedule these into your regular development sprints. They improve experience but aren't compliance blockers.

4

Consider Minor Improvements

Best practices that enhance the experience. Address these when you have capacity or during redesigns.

Tracking Your Progress

With Inclusiv paid plans, you get automatic monitoring that tracks your score over time. You'll see:

  • Score trends showing improvement (or regression)
  • Issue counts by severity over time
  • Alerts when new issues appear
  • Comparison with industry benchmarks

Ready to Fix Issues?

Fixing Common Issues

Step-by-step guides for remediating accessibility problems across platforms.

Need help interpreting your results?

Our support team can help you understand your report and prioritize fixes for maximum impact.

Contact Support